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		<title>BB&amp;T Vice President Thomas Holben Responds to Saunders VS Branch Banking and Trust</title>
		<link>http://bbandtsucks.com/posts/bbt-vice-president-thomas-holben-responds-to-saunders-vs-branch-banking-and-trust/</link>
		<comments>http://bbandtsucks.com/posts/bbt-vice-president-thomas-holben-responds-to-saunders-vs-branch-banking-and-trust/#comments</comments>
		<pubDate>Mon, 11 Oct 2010 14:59:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[BB&T Employee Emails]]></category>
		<category><![CDATA[Top Story]]></category>
		<category><![CDATA[appeals]]></category>
		<category><![CDATA[BB&T]]></category>
		<category><![CDATA[Saunders]]></category>
		<category><![CDATA[Tom Holben]]></category>
		<category><![CDATA[Trial]]></category>
		<category><![CDATA[verdict]]></category>
		<category><![CDATA[Vice President]]></category>
		<category><![CDATA[VP]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=176</guid>
		<description><![CDATA[On October 6th, 2010, Thomas (Tom) Holben posted a comment to our article on Saunders VS BB&#38;T. Here is his comment which you can also read here.
&#8220;Does any of what you wrote really make sense. I challenge to go back and read this and truly beleive it took BB&#38;T 8 mths to releaize an error. [...]]]></description>
			<content:encoded><![CDATA[<p>On October 6th, 2010, Thomas (Tom) Holben posted a comment to our article on Saunders VS BB&amp;T. <a href="http://bbandtsucks.com/posts/saunders-v-branch-banking-trust-co-of-virginia/">Here</a> is his comment which you can also read here.</p>
<blockquote><p><em>&#8220;Does any of what you wrote really make sense. I challenge to go back and read this and truly beleive it took BB&amp;T 8 mths to releaize an error. Even if you were to accept that premis Mr Suanders signed a contract knew he had an obligation to pay a loan and did not meet that obligation.</em></p>
<p style="margin-top: 15px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;"><em>He basically stole from the bank the value of the vehicle and decided that was not enough and walked into the vault and stole another amount in his settlement.</em></p>
<p style="margin-top: 15px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;"><em>The honorable Mr. Suander was contacted many times before the 8 mths and lied his way all the way through the trial. The money he won is stolen in money and I am really not sure how he sleeps at nigt.&#8221;</em></p>
</blockquote>
<p>After the comment was posted we followed up with Mr. Holben via  email to see if he could clarify or provide further details, because what he said did not seem to be in line with any case notes we were aware of.  This was our reply via email to him:</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<br />
Tom,</p>
<p>You speak of this as if you have personal knowledge of the situation. Which in fact you do.</p>
<p>Your name is Thomas Holben, and you are not only a Independent Beach Body Coach and Distributor, but also currently hold the position of a Vice President at BB&amp;T. The, Thomas Holben that was involved with this very case.</p>
<p>All of the information about the court case is in line with Mr. Saunders testimony to the best of my knowledge. I was unable to find anything to corroborate your statement: &#8220;The honorable Mr. Suander was contacted many times before the 8 mths&#8230; &#8221;</p>
<p>Further,  <span style="color: #ff0000;"><span style="text-decoration: underline;">yes</span> </span>I do in fact believe it. The court did, and BB&amp;T (you) even admitted their errors at trial.</p>
<p><em>&#8220;<span style="color: #ff0000;">At trial, Thomas Holben [A BB&amp;T Lending Officer] conceded that BB&amp;T did not book the second loan into its computer system until March 4, 2004, and that BB&amp;T did not provide Saunders with an account number until March 8. </span>Holben also admitted that BB&amp;T learned of the loan and the failure to record the loan <span style="color: #ff0000;">because Saunders “kept contacting BB&amp;T,”</span> attempting to pay down the loan.  After the loan was booked into the computer system in March, BB&amp;T documented numerous communications from Saunders and Saunders&#8217; attorney. <span style="color: #ff0000;">BB&amp;T&#8217;s records entirely accord with Saunders&#8217; testimony. </span> The bank records reveal that Saunders sought to resolve the dispute, informed BB&amp;T of its error in failing to communicate with him earlier, and told BB&amp;T that he had not paid earlier because BB&amp;T had not provided him with an account number for the loan.&#8221;</em></p>
<p>It is <span style="color: #ff0000;"><span style="text-decoration: underline;">undisputed</span></span> that BB&amp;T erred in failing to book the account, erred in not providing Saunders with an account number to pay off his loan, erred in repeatedly informing Saunders that he owed nothing, and then informed Saunders that, in spite of BB&amp;T&#8217;s errors, he owed the complete balance on the loan <span style="text-decoration: underline;"><span style="color: #ff0000;"><em><strong>PLUS</strong></em></span></span> late fee&#8217;s and penalties.</p>
<p>What does not seem plausible to me is that BB&amp;T had records of Mr. Saunders repeated contacts to inquire about the loan, yet the only thing presented at trial to dispute his testimony was yours. You gave contradictory testimony that you had tried to contact him in February, and conveniently/inconveniently no record was made of this. Which by the way may I remind you, is still 5-6 months after the loan was signed, and one month before BB&amp;T entered it into the computer system.  By your own admission it was 7 months after the fact before BB&amp;T entered the loan into the computers.</p>
<p>Perhaps there is other information I am not aware of?</p>
<p>I look forward to your reply.</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p></blockquote>
<p>After this we received a blank reply. Not knowing if this was intentional or not we contacted Mr Holben to clarify. The email stated the following:</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<br />
Tom,</p>
<p>If you sent something with the last email I did not receive it. As you can see below it was blank. Please resend it.</p>
<p>Thanks,<br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p></blockquote>
<p>The following terse reply was what we received back. [note: this was in reference to our email address: staff@bbandtsucks.com]</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>No thanks    STAFF?????</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p></blockquote>
<p>To which we replied back in kind . . . [note: this was in reference to his email address]</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>Ok.  COACH?????</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p></blockquote>
<p>This is when things really started going down hill in our opinion.<br />
This was the the reply we received next.</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>Hey asshole you have my name. Why don&#8217;t you put your lap top down get out of your coffe and piss stained bath robe and get a fucking life&#8230;</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p></blockquote>
<p>And our reply&#8230;.</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>Whats with the name calling and personal insults? I notice you still have had nothing to say when I reinforced the earlier commentary on the trial. I was giving you a chance to clear up the &#8220;confusion&#8221; if their was any. Instead you start in on the personal attacks. I will assume this means I was correct then, as was the court&#8217;s decision and its upholding of said decision on numerous appeals.</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p></blockquote>
<p>His final reply came on the 9th and is as follows:</p>
<blockquote><p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>and i have noticed in all of your emails you have never given a name other then staff,,,,,is it ok if i call you infection&#8230;..look whatever the court decision said is not what happened and it would be to hard to explain the FACTS to you and you believe them so I would just as well leave it alone&#8230; still Saunders never paid his loan which he signed for that is the bottom line.  by the way the second loan was signed in December so I am not sure how you think December to Feb is six months&#8230;..do me a favor now and leave me alone.</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p></blockquote>
<p>At his request we have ceased email contact, however we will address his statements in the last email that have not previously been addressed.</p>
<p>Mr. Holben states that: <em>&#8220;&#8230;it would be to hard to explain the FACTS to you and you believe them so I would just as well leave it alone.&#8221; </em></p>
<p>That is all well and good Mr. Holben, but in our opinion, it was apparently also hard to explain the facts to the court or the jury. You were given that opportunity. The jury found for Mr. Saunders, and in the court notes the judge&#8217;s&#8217; stated they saw no reason to disagree with them. Which as noted previously is a verdict that still stands after many appeals.</p>
<p>As to your six months question, I based that off your eight months statement: &#8220;<em>I challenge to go back and read this and truly beleive it took BB&amp;T 8 mths to releaize an error.&#8221; </em>I assumed the eighth month was the month BB&amp;T repossessed the vehicle. Which working back would have made February the 6 month.</p>
<p>The bottom line is you stated: &#8220;<em>The honorable Mr. Suander was contacted many times before the 8 mths and lied his way all the way through the trial. &#8221; </em>Yet we could find nothing to back this up. So we gave you the opportunity to back it up, and were meet with ridicule and name calling.</p>
<pre>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Tom,</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">You speak of this as if you have personal knowledge of the situation. Which in fact you do.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">our name is Thomas Holben, and you are not only a Independent Beach Body Coach and Distributor, but also currently hold the position of a Vice President at BB&amp;T. The, Thomas Holben that was involved with this very case.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">All of the information about the court case is in line with Mr. Saunders testimony to the best of my knowledge. I was unable to find anything to corroborate your statement: "The honorable Mr. Suander was contacted many times before the 8 mths... "</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Further,  yes I do in fact believe it. The court did, and BB&amp;T (you) even admitted their errors at trial.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">"At trial, Thomas Holben [A BB&amp;T Lending Officer] conceded that BB&amp;T did not book the second loan into its computer system until March 4, 2004, and that BB&amp;T did not provide Saunders with an account number until March 8.  Holben also admitted that BB&amp;T learned of the loan and the failure to record the loan because Saunders “kept contacting BB&amp;T,” attempting to pay down the loan.  After the loan was booked into the computer system in March, BB&amp;T documented numerous communications from Saunders and Saunders' attorney. BB&amp;T's records entirely accord with Saunders' testimony.   The bank records reveal that Saunders sought to resolve the dispute, informed BB&amp;T of its error in failing to communicate with him earlier, and told BB&amp;T that he had not paid earlier because BB&amp;T had not provided him with an account number for the loan."</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">It is undisputed that BB&amp;T erred in failing to book the account, erred in not providing Saunders with an account number to pay off his loan, erred in repeatedly informing Saunders that he owed nothing, and then informed Saunders that, in spite of BB&amp;T's errors, he owed the complete balance on the loan PLUS late fee's and penalties.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">What does not seem plausible to me is that BB&amp;T had records of Mr. Saunders repeated contacts to inquire about the loan, yet the only thing presented at trial to dispute his testimony was yours. You gave contradictory testimony that you had tried to contact him in February, and conveniently/inconveniently no record was made of this. Which by the way may I remind you, is still 5-6 months after the loan was signed, and one month before BB&amp;T entered it into the computer system.  By your own admission it was 7 months after the fact before BB&amp;T entered the loan into the computers.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Perhaps there is other information I am not aware of?</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 15px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">I look forward to your reply</div>
</pre>
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		<slash:comments>24</slash:comments>
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		<item>
		<title>BB&amp;T 1-800 Number Down</title>
		<link>http://bbandtsucks.com/posts/bbt-1-800-number-down/</link>
		<comments>http://bbandtsucks.com/posts/bbt-1-800-number-down/#comments</comments>
		<pubDate>Sat, 13 Mar 2010 15:30:29 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Customer Complaints]]></category>
		<category><![CDATA[Top Story]]></category>
		<category><![CDATA[bb&t phone down]]></category>
		<category><![CDATA[no cusomter service]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=168</guid>
		<description><![CDATA[It appears that BB&#38;T&#8217;s national customer service number [ 1-800-226-5228 ] is currently down and has been for most of the morning. [3/13/2010]
The prerecorded message says this is due to issues with their phone provider. 
We will let you know if we find out anymore information.

]]></description>
			<content:encoded><![CDATA[<p>It appears that BB&amp;T&#8217;s national customer service number [ 1-<span style="font-family: 'times new roman','new york',times,serif; font-size: 16px;">800-226-5228 ] is currently down and has been for most of the morning. [3/13/2010]</span></p>
<p><span style="font-family: 'times new roman','new york',times,serif; font-size: 16px;">The prerecorded message says this is due to issues with their phone provider. </span></p>
<p><span style="font-family: 'times new roman','new york',times,serif; font-size: 16px;">We will let you know if we find out anymore information.<br />
</span></p>
]]></content:encoded>
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		<slash:comments>24</slash:comments>
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		<item>
		<title>BB&amp;T to Pay Damages in Disability Discrimination Lawsuit</title>
		<link>http://bbandtsucks.com/posts/bbt-to-pay-damages-in-disability-discrimination-lawsuit/</link>
		<comments>http://bbandtsucks.com/posts/bbt-to-pay-damages-in-disability-discrimination-lawsuit/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 08:59:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Top Story]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=163</guid>
		<description><![CDATA[A Winston-Salem bank will pay $24,000 to settle a disability discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC). Branch Banking and Trust (BB&#38;T) is the nation’s 10th largest financial holding company.
The case involved a hearing-impaired employee who was denied a reasonable accommodation, which she was entitled to under the Americans with Disabilities [...]]]></description>
			<content:encoded><![CDATA[<div id="displayBody"><span id="ctl00_ContentPlaceHolder1_UCInfoDisplay_lblInfoBody">A Winston-Salem bank will pay $24,000 to settle a disability discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC). Branch Banking and Trust (BB&amp;T) is the nation’s 10th largest financial holding company.</p>
<p>The case involved a hearing-impaired employee who was denied a reasonable accommodation, which she was entitled to under the Americans with Disabilities Act. EEOC charged that Linda Hewett, who worked for the bank’s Whiteville, North Carolina, branch as senior teller, was denied a transfer for which she was qualified.</p>
<p>As a result, she was forced to resign in 2003. Hewitt had sought the transfer because she was no longer able to perform her job due to progressively severe hearing loss. EEOC claimed that Hewett was denied reassignment to other vacant positions in which her hearing loss would not limit her ability to perform the job. As part of the settlement, BB&amp;T must take other actions, including providing antidiscrimination training to its staff.</p>
<p><a href="http://safety.blr.com/news.aspx?id=115532">Original Story: HERE</a></p>
<p></span></div>
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		<slash:comments>46</slash:comments>
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		<item>
		<title>BB&amp;T net income falls 37% in fourth quarter</title>
		<link>http://bbandtsucks.com/posts/bbt-net-income-falls-37-in-fourth-quarter/</link>
		<comments>http://bbandtsucks.com/posts/bbt-net-income-falls-37-in-fourth-quarter/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 07:37:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured Article]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=158</guid>
		<description><![CDATA[LONDON (MarketWatch) &#8212; BB&#38;T Corp.  					/quotes/comstock/13*!bbt/quotes/nls/bbt (BBT 27.81, 							+0.43, 							+1.57%) on Friday said fourth-quarter net income totaled $194 million, or 27 cents a share, down from $307 million, or 51 cents, in the same period the previous year. A survey of analysts by FactSet Research produced a consensus forecast for profit of 21 cents [...]]]></description>
			<content:encoded><![CDATA[<p>LONDON (MarketWatch) &#8212; BB&amp;T Corp.  					<span id="quote325606474"><span>/quotes/comstock/13*!bbt</span><span>/quotes/nls/bbt</span> </span><img class="alignright size-full wp-image-160" title="index" src="http://bbandtsucks.com/wp-content/uploads/2010/03/index.png" alt="index" width="230" height="180" /><span id="quote325606474">(<span><a title="BB&amp;T Corp" href="http://www.marketwatch.com/investing/stock/BBT">BBT</a></span> <strong><span>27.81</span></strong>, 							<span>+0.43</span>, 							<span>+1.57%</span>) </span>on Friday said fourth-quarter net income totaled $194 million, or 27 cents a share, down from $307 million, or 51 cents, in the same period the previous year. A survey of analysts by FactSet Research produced a consensus forecast for profit of 21 cents a share. The Winston-Salem, N.C.-based bank said fourth-quarter revenue grew 22.7%. Credit losses totaled $725 million, an increase of $197 million compared with the fourth quarter of 2008, the bank said.</p>
]]></content:encoded>
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		<slash:comments>46</slash:comments>
		</item>
		<item>
		<title>Top Law Firm looking into action against BB&amp;T</title>
		<link>http://bbandtsucks.com/posts/top-law-firm-looking-into-action-against-bbt/</link>
		<comments>http://bbandtsucks.com/posts/top-law-firm-looking-into-action-against-bbt/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 02:05:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Claimed Fraud]]></category>
		<category><![CDATA[Customer Complaints]]></category>
		<category><![CDATA[Top Story]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=153</guid>
		<description><![CDATA[The national law firm of Lieff Cabraser Heimann &#038; Bernstein, LLP is investigating the alleged practice by BB&#038;T of allowing customers to make debit charges to their ATM, debit or check cards even when the customer has insufficient funds in their account. BB&#038;T allegedly debits checks in order of the largest to smallest to increase the likelihood that customers will overdraw, and overdraw multiple times.]]></description>
			<content:encoded><![CDATA[<p>The national law firm of Lieff Cabraser Heimann &amp; Bernstein, LLP is investigating the alleged practice by BB&amp;T of allowing customers to make debit charges to their ATM, debit or check cards even when the customer has insufficient funds in their account. BB&amp;T allegedly debits checks in order of the largest to smallest to increase the likelihood that customers will overdraw, and overdraw multiple times.</p>
<p>It has been further alleged that BB&amp;T debits purchases from ATM, debit or check cards and checks written on the account before it credits deposits into the account for the same reason.</p>
<p>BB&amp;T customers have complained that all of these alleged business practices are purportedly for the purpose of assessing customers overdraft fees and charges.</p>
<h2>Consumer Legal Rights</h2>
<p>State and federal consumer protection laws provide consumers who were victimized by unlawful business practices. In many consumer protection cases, however, the cost of prosecuting individual lawsuits for each consumer is prohibitive.</p>
<p>The law does not leave the consumer powerless. Individual consumers may band together in a class action lawsuit, thereby representing all consumers who were victimized by a deceptive business practice. A class action can provide an effective means for consumers to force a corporation to acknowledge its legal responsibilities, halt fraudulent practices and provide monetary relief to all members of the class.</p>
<h2>Contact Lieff Cabraser</h2>
<p>BB&amp;T customers alleging they were assessed improper or excessive overdraft and checking fees and charges are welcome to <a href="http://www.lieffcabraser.com/contact/contact-bbt.htm">contact a Lieff Cabraser consumer protection attorney</a> for a review of their cases. There is no charge or obligation for our review of your claim.</p>
<h2>About Lieff Cabraser</h2>
<p>Lieff Cabraser Heimann &amp; Bernstein, LLP is a sixty-plus attorney law firm that has represented plaintiffs nationwide since 1972. We have offices in San Francisco, New York and Nashville. We represent plaintiffs in class and group actions and in individual lawsuits in cases involving substantial losses. For the last seven years, the <em>National Law Journal</em> has selected Lieff Cabraser as one of the top plaintiffs&#8217; law firms in the nation.</p>
<p><a href="http://www.lieffcabraser.com/consumer/bbt.htm">Lieff Cabraser Heimann &amp; Bernstein, LLP, Website</a></p>
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		<item>
		<title>BB&amp;T Employee Holly Rhines, Shines</title>
		<link>http://bbandtsucks.com/posts/bbt-employee-shines/</link>
		<comments>http://bbandtsucks.com/posts/bbt-employee-shines/#comments</comments>
		<pubDate>Sat, 21 Nov 2009 07:48:01 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[BB&T Employee Emails]]></category>
		<category><![CDATA[Top Story]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=143</guid>
		<description><![CDATA[The following is an unedited email sent to us by a BB&#038;T employee. 

We think it speaks for itself. . . ]]></description>
			<content:encoded><![CDATA[<p>The following is an unedited email sent to us by a BB&amp;T employee named Holly Rhines.</p>
<p>We think it speaks for itself. . .</p>
<p>==================================================</p>
<p>You poor pathetic little person that probably was once fired from BB&amp;T<br />
and now have become bitter over the 9th largest Bank in the U.S. ,<br />
whom of which could care less about a $40K or lower  former employee.</p>
<p>Do you honestly believe that these insignificant court cases you<br />
report on actually effect BB&amp;T?!  Let me enlighten your world &#8211; it&#8217;s<br />
just a waste of time for the bitter, bored people like yourself and is<br />
entertaining for the 300,000 +/- employees of the Bank.  So go on,<br />
have fun reporting these &#8220;significant&#8221; life altering cases &#8211; that in<br />
all reality &#8211; do not effect BB&amp;T Corporation.</p>
<p>If this is your only worth in the world &#8211; go for it.  It&#8217;s a free<br />
country, right?!  I&#8217;m glad to know that BB&amp;T does not hire or keep on<br />
staff people of your caliber.</p>
<p>Enjoy.<br />
=====================================================</p>
<p>Holly Rhines<img class="alignright" title="Holly Rhines" src="http://b7.ac-images.myspacecdn.com/01030/75/96/1030966957_m.jpg" alt="" width="170" height="213" /><br />
Age: 25<br />
Position: Real Estate Associate with BB&amp;T<br />
Tenure: 3 years and 3 months<br />
Education: University of North Carolina at Wilmington<br />
BA-Foreign Language , Spanish , 2002 — 2006</p>
<p>Activities and Societies: Alpha Phi, March of Dimes, JDRF, United Way</p>
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		<title>Amy Stroupe &#8211; WCNC Video</title>
		<link>http://bbandtsucks.com/posts/amy-stroupe-wcnc-video/</link>
		<comments>http://bbandtsucks.com/posts/amy-stroupe-wcnc-video/#comments</comments>
		<pubDate>Thu, 22 Oct 2009 22:53:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Top Story]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=129</guid>
		<description><![CDATA[
]]></description>
			<content:encoded><![CDATA[<p><object width="560" height="340"><param name="movie" value="http://www.youtube.com/v/LZUXNZOCuqM&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/LZUXNZOCuqM&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object></p>
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		<title>Lawsuit claims BB&amp;T conspiracy</title>
		<link>http://bbandtsucks.com/posts/lawsuit-claims-bbt-conspiracy/</link>
		<comments>http://bbandtsucks.com/posts/lawsuit-claims-bbt-conspiracy/#comments</comments>
		<pubDate>Sat, 15 Aug 2009 20:14:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Claimed Fraud]]></category>
		<category><![CDATA[Employee Fraud]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=125</guid>
		<description><![CDATA[JOHN REID BLACKWELL TIMES-DISPATCH STAFF WRITER
A lawsuit claims that BB&#38;T Corp.&#8217;s Richmond-based investment banking subsidiary, Scott &#38; Stringfellow LLC, conspired to take trade secrets when it recruited several employees from a competitor&#8217;s Richmond office.
Stephens Inc., a Little Rock, Ark.-based investment banking firm, filed the lawsuit in U.S. District Court in Richmond last week. It names [...]]]></description>
			<content:encoded><![CDATA[<p>JOHN REID BLACKWELL TIMES-DISPATCH STAFF WRITER</p>
<p>A lawsuit claims that BB&amp;T Corp.&#8217;s Richmond-based investment banking subsidiary, Scott &amp; Stringfellow LLC, conspired to take trade secrets when it recruited several employees from a competitor&#8217;s Richmond office.</p>
<p>Stephens Inc., a Little Rock, Ark.-based investment banking firm, filed the lawsuit in U.S. District Court in Richmond last week. It names Winston Salem, N.C.-based BB&amp;T Corp. and Scott &amp; Stringfellow as defendants.</p>
<p>Five of Stephens Inc.&#8217;s former employees &#8212; Thomas S. Albrecht, Kevin Sterling, Bradley D. Shiveley, Edward &#8220;Neal&#8221; Deaton and Alfred Rhem Wood Jr. &#8212; also are named as defendants.</p>
<p>The lawsuit claims that the men, who worked as a team of transportation industry analysts for Stephens Inc., violated their confidentiality agreements with the firm when they were recruited to join BB&amp;T starting in May, after BB&amp;T&#8217;s own chief transportation industry analyst left the company.</p>
<p>Attorneys for the five analysts declined to comment yesterday. A spokeswoman for Scott &amp; Stringfellow referred questions to a BB&amp;T corporate spokesman. A phone message left for the spokesman yesterday was not returned.</p>
<p>The lawsuit claims 12 counts against BB&amp;T and the analysts, including business conspiracy, breach of contract and unfair competition. Among those charges, the lawsuit accuses the analysts, while they were still employed by Stephens, of contacting the firm&#8217;s clients and prospective clients to solicit them to move their business to BB&amp;T, which was &#8220;aware and actively involved in these activities.&#8221;</p>
<p>Stephens also accuses the analysts of copying and removing proprietary electronic and print documents from its office for use by BB&amp;T. One of the defendants, Wood, has returned three boxes of documents to Stephens but still has electronic records, according to the lawsuit.</p>
<p>Stephens fired Albrecht, Sterling, Shiveley and Wood on July 7, and Deaton resigned on July 8, the lawsuit says. Albrecht, Sterling, Shiveley and Deaton have since been employed by BB&amp;T with a collective compensation package &#8220;believed to be in excess of $1.5 million&#8221; a year, the lawsuit says.</p>
<p>Stephens is seeking a court order against further use of its proprietary information. It also is seeking monetary and punitive damages.</p>
<p><a href="http://www2.timesdispatch.com/rtd/business/local/article/B-SCOT25_20090724-212603/282011/">&#8211; Link to Original Article &#8211;</a></p>
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		<title>Saunders v. Branch Banking &amp; Trust Co. of Virginia</title>
		<link>http://bbandtsucks.com/posts/saunders-v-branch-banking-trust-co-of-virginia/</link>
		<comments>http://bbandtsucks.com/posts/saunders-v-branch-banking-trust-co-of-virginia/#comments</comments>
		<pubDate>Sat, 15 Aug 2009 09:28:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured Article]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=110</guid>
		<description><![CDATA[Here is a classic story of refusal to accept responsibility. Mr. Saunders bought a new car. His old loan was paid off and a new loan acquired. The only problem was it took BBandT eight full months to even acknowledge the loan, even after repeated attempts by Mr. Saunders to inform them of their error, and [...]]]></description>
			<content:encoded><![CDATA[<p>Here is a classic story of refusal to accept responsibility. Mr. Saunders bought a new car. His old loan was paid off and a new loan acquired. The only problem was it took BBandT eight full months to even ackno<img class="alignleft size-full wp-image-116" title="photo-car-keys" src="http://bbandtsucks.com/wp-content/uploads/2009/08/photo-car-keys.jpg" alt="photo-car-keys" width="300" height="184" />wledge the loan, even after repeated attempts by Mr. Saunders to inform them of their error, and pay the money he owed.</p>
<div>
<p>Eight months later when BB&amp;T decided to follow up on this error, not only did they not acknowledge his futile efforts to pay them and inform them of their error, they informed him he would be receiving late fees and must pay the loan in full in ten days time.</p>
<p>Understandably Mr. Saunders was unwilling to pay any late fees as he felt he had went above and beyond his responsibility.  He met with a BB&amp;T lending officer in March of 2004 and informed them that he would be more than happy to pay what he owed them, but he would not be paying any penalties as he not only tried to inform them of their error on numerous occasions but also had no way in which to pay them as there was no account number. In fact this was the first time in eight months that BB&amp;T even acknowledged his loan with them.</p>
<p>Although BB&amp;T offered to wait to assess late fees until after he had made all of the remaining payments on the loan, the bank refused to waive the late fees or penalties. Saunders responded that he was unwilling to pay down the loan if BB&amp;T was going to charge late fees and penalties resulting from its own admitted accounting errors.</p>
<p>On April 14, 2004, BB&amp;T repossessed Saunders’ new car and informed Saunders that he could only redeem it by paying the full amount due, including principal, interest, late fees, and a &#8220;repossession expense.&#8221; Saunders tried to obtain a new loan from a credit union in order to redeem the BB&amp;T loan and avoid further interactions with BB&amp;T. However, BB&amp;T had reported Saunders’ loan as &#8220;in repo-[ssession] status&#8221; to the credit reporting agencies (CRAs), causing Saunders’ credit score to drop from 754 to 599. Because of this substantial drop in his credit score, Saunders could not obtain a new loan from the credit union at a favorable interest rate.</p>
<p>Saunders contacted the CRAs (including Trans Union), lodging a dispute over the recorded information about the BB&amp;T debt and triggering the CRAs’ obligation to reinvestigate pursuant to 15 U.S.C.A. § 1681i(a). Trans Union issued an automated consumer dispute verification form to BB&amp;T.  BB&amp;T had previously reported the repossession to Trans Union, resulting in a negative score on the loan, and in response to the dispute verification form, BB&amp;T updated the record to reflect a &#8220;profit and loss writeoff,&#8221; resulting in the worst possible score for Saunders on the loan. The dispute verification form provided BB&amp;T with two opportunities to indicate that Saunders had contested the legitimacy of the debt with BB&amp;T. BB&amp;T therefore could have indicated that it considered the debt uncollectible and also reported that Saunders had disputed the debt; if BB&amp;T had done so, Trans Union would have reported both the debt and the dispute and would not have considered the debt in determining Saunders’ total credit score. Thus, BB&amp;T’s decision to report the debt but not the dispute resulted in a much lower credit score for Saunders than a report of both the debt and the dispute.</p>
<p>On October 24, 2005, Saunders brought this suit, alleging that BB&amp;T violated its duties as a furnisher of information under FCRA, 15 U.S.C.A. § 1681s-2(b)(1), by failing to report the dispute. At the conclusion of the trial, the court instructed the jury on BB&amp;T’s statutory duties as a furnisher of information. The trial court also instructed the jury that it could find BB&amp;T had violated FCRA by failing to report the ongoing dispute only if the jury concluded that BB&amp;T’s conduct excused Saunders from making his payments on the loan, i.e., if the jury considered the dispute meritorious. After deliberation, the jury returned a verdict finding that BB&amp;T had intentionally violated its duties under FCRA. The jury awarded Saunders no compensatory damages but did award the maximum possible statutory damages of $1,000 and punitive damages of $80,000.</p>
<p>On appeal, BB&amp;T argues that the district court erred in denying its motion for judgment as a matter of law, because Saunders presented insufficient evidence to establish a willful violation of FCRA. BB&amp;T also maintains that a punitive damages award of $80,000 violates the due process clause of the Constitution, and thus the district court erred in denying its motion for remittitur of the award to $4,000.</p>
<p><strong><em><span style="color: #ff0000;">The court has since upheld its verdict on numerous appeals</span></em></strong><span style="color: #ff0000;">.</span></p>
<p><a href="http://pacer.ca4.uscourts.gov/opinion.pdf/071108.P.pdf">&#8211; Link to Rex Richard Saunders vs BB&amp;T &#8211; United States Court of Appeals for the Fourth Circuit &#8211;</a></div>
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		<title>*Update* Closing Connection, LLC vs BB&amp;T</title>
		<link>http://bbandtsucks.com/posts/update-closing-connection-llc-vs-bbt/</link>
		<comments>http://bbandtsucks.com/posts/update-closing-connection-llc-vs-bbt/#comments</comments>
		<pubDate>Sat, 15 Aug 2009 08:54:05 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Claimed Fraud]]></category>
		<category><![CDATA[Customer Complaints]]></category>

		<guid isPermaLink="false">http://bbandtsucks.com/?p=104</guid>
		<description><![CDATA[BB&#38;T Suit Continues
U.S. District Judge Claude M. Hilton has denied Branch Banking &#38; Trust&#8217;s motion to dismiss a lawsuit by a Warrenton business.
The bank&#8217;s attorneys said in the motion that the plaintiff simply doesn&#8217;t have a case.
In an order issued July 16, however, Hilton said Closing Connection LLC &#8220;states a claim on which recovery may [...]]]></description>
			<content:encoded><![CDATA[<p style="margin-bottom: 0in;"><strong><span style="font-family: verdana, geneva;">BB&amp;T Suit Continues</span></strong></p>
<p style="margin-bottom: 0in;"><span style="font-family: verdana, geneva;">U.S. District Judge Claude M. Hilton has denied Branch Banking &amp; Trust&#8217;s motion to dismiss a lawsuit by a Warrenton business.</span></p>
<p style="margin-bottom: 0in;"><span style="font-family: verdana, geneva;">The bank&#8217;s attorneys said in the motion that the plaintiff simply doesn&#8217;t have a case.</span></p>
<p style="margin-bottom: 0in;"><span style="font-family: verdana, geneva;">In an order issued July 16, however, Hilton said Closing Connection LLC &#8220;states a claim on which recovery may be had.&#8221;</span></p>
<p style="margin-bottom: 0in;"><span style="font-family: verdana, geneva;">The business sued the bank claiming insufficient security measures resulted in the theft of several hundred thousand dollars from the business via fraudulent wire transfers.</span></p>
<p style="margin-bottom: 0in;"><span style="font-family: verdana, geneva;">No further hearings have been scheduled.</span></p>
<p style="margin-bottom: 0in;"><span style="font-family: verdana;"><span style="font-family: Georgia;"><a href="http://www.fauquier.com/news/2009/jul/22/police-briefs/">&#8211; Link to Original Article &#8211;</a></span></span></p>
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