It appears that BB&T’s national customer service number [ 1-800-226-5228 ] is currently down and has been for most of the morning. [3/13/2010]
The prerecorded message says this is due to issues with their phone provider.
We will let you know if we find out anymore information.

A Winston-Salem bank will pay $24,000 to settle a disability discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC). Branch Banking and Trust (BB&T) is the nation’s 10th largest financial holding company.
The case involved a hearing-impaired employee who was denied a reasonable accommodation, which she was entitled to under the Americans with Disabilities [...]

The national law firm of Lieff Cabraser Heimann & Bernstein, LLP is investigating the alleged practice by BB&T of allowing customers to make debit charges to their ATM, debit or check cards even when the customer has insufficient funds in their account. BB&T allegedly debits checks in order of the largest to smallest to increase the likelihood that customers will overdraw, and overdraw multiple times.

The following is an unedited email sent to us by a BB&T employee.

We think it speaks for itself. . .

A fired worker’s complaint is the 2nd in a month claiming banks took part in fraudulent loans in Mitchell County.
A former corporate investigator for BB&T filed suit Thursday against North Carolina’s third-largest bank, saying the company fired her in June for refusing to participate in the coverup of a $20 million loan fraud.
Amy Stroupe, a [...]